I just received this message through email:
Recently, the PayPal site had technology issues that may have hindered your ability to conduct business using PayPal.
To show our appreciation for your continued business, we're going to credit you for PayPal transaction fees incurred on October 28, 2004, between 12:00:00 AM PDT and 11:59:59 PM PDT.
This is nice. Even though I never had any problems with the outage, they are taking care of me as though I was personally injured. This is really taking care of business in a way that is worth talking about.
How is your customer service? Is it worth your clients telling others about you?
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