Article on Using Word to do Professional Level Page Layout

I have always found Word to be rather clunky, but this article seems well done. I will read the publication mentioned. I get so much copy from clients in Word... and most of them desperately need to read this.

Publishers Marketing Association - Newsletter: "Yes, You Can Use Microsoft Word to Set Type That Looks Professional
Aaron Shepard
January, 2004
Can a program like QuarkXPress, Adobe PageMaker, or Adobe InDesign produce better-looking copy than Microsoft Word? Certainly, when users know what they�re doing. But most often, they don�t.
According to research cited by James Felici in his Complete Manual of Typography, 90 percent of the people who use such page layout programs never change the default settings, and, as Felici points out, these settings are never much good as they are. For instance, InDesign�s main typographic advantage over Word is its automatic letterspacing feature�which InDesign�s default setting turns off. "