Wednesday, October 21, 2009

HeatherMortonArt buyer on Pesky Client Challenges

Great advice. Especially the part about keeping it congenial. Gaining allies is far more important than making enemies. The person you are talking to is not your problem. Giving them Grief is NOT going to make the problem go away, it will only make them resentful.
— HeatherMortonArt buyer:

"Then, you should just start calling them every week or two saying: “It’s been 6 weeks (or whatever), just checking to see if I can pick up my cheque this week”. Become an annoying but congenial thorn in their side until you are paid. If it goes beyond 60 days, you may want to really inquire again about their motives, and start again pointing out that this whole situation (using your image beyond the license) wasn’t above-board.

Guaranteed, the person you are talking too isn’t the one holding up your cheque so there is no point being an ass to them but rather, explain the situation as if they are, of course, on your side."

No comments: